Delivery and shipping
Products are dispatched within 24 to 48 hours. Delivery times are generally between 4 and 9 days, with a maximum of 20 days. No compensation or refund will be given for late delivery. Express delivery costs £5.81.
Here's how it works: You place your order, we process it and then dispatch it. It takes a few seconds to place an order. Processing takes between 1 and 2 working days. It is then handled by one of our carriers. You will receive an email notification with a tracking code as soon as your package has shipped. Please note that ShineMood ans Co. is not responsible for incorrect addresses added by customers during payment. We make every effort to ensure that your parcel arrives as soon as possible.
Frequently asked questions
Our deliveries are very secure, thanks to our trust in companies with proven experience in this field. So you can be sure of the quality of our deliveries.
If you wish to cancel your order, please contact us as soon as possible. If your order has not been dispatched, we will be able to refund you directly. However, please note that once your order has been dispatched we are no longer able to cancel it. The solution will be to return the product to us once you have received it, in accordance with our returns and refund policy.
Typical lead time for each order is between 3 and 10 working days. Please note that shipping times depend on carriers and are beyond our control.
Yes, we offer delivery anywhere in UK.