Frequently asked questions

Yes, its ergonomic design and precision blades mean you can shave legs, arms, underarms, face, bikini line, back and even delicate areas without any risk of irritation.

Very easy! Thanks to its waterproof design, simply rinse the shaving head under water for quick, hygienic cleaning.

The battery life is 80 minutes of continuous use. It recharges quickly via USB in less than 2 hours, so you'll always have a shaver ready for use.

Absolutely! Our shaver is 100% waterproof and can be used on wet or dry skin, for optimum comfort in the shower or bath.

Yes, it's designed with anti-irritation technology and hypoallergenic titanium blades that guarantee an ultra-gentle shave, without redness or cuts, even on the most sensitive skin.

Yes, it is very easy to care for! These pajamas are machine washable without losing their softness or colours. We make sure that your clothes stay beautiful wash after wash.

We answer all questions 24 hours a day, 7 days a week. You can also contact us via the contact form or directly at info.queenmood@gmail.com.

Immediately after purchasing the product, we will send you a tracking number by email so that you can accurately track your parcel.

Our deliveries are very secure, thanks to our trust in companies with proven experience in this field. So you can be sure of the quality of our deliveries.

You can get your money back within 14 days. To do so, fill in the return form and send the product back to us. However, the product must be returned in perfect condition, in its original packaging, with all items supplied. Returned products that are incomplete, damaged or soiled will not be accepted. The product must not have been worn, washed or damaged. Further details on returns can be found in our terms and conditions.

Our promotional codes will be displayed directly on the homepage of the website or by email, so please sign up to our newsletter.

If you wish to cancel your order, please contact us as soon as possible. If your order has not been dispatched, we will be able to refund you directly. However, please note that once your order has been dispatched we are no longer able to cancel it. The solution will be to return the product to us once you have received it, in accordance with our returns and refund policy.

Yes, we offer free delivery anywhere in the UK.

Typical lead time for each order is between 4 and 9 working days. Please note that shipping times depend on carriers and are beyond our control.