The purpose of these general conditions of use («GCU») is to provide a legal framework for the conditions under which ShineMood and Co makes the website and services available and to define the conditions of access and use of the services by the «User».

These Terms and Conditions are available on the website under the heading «Terms and Conditions».

Article 1: Legal information

The ShineMood and Co. website is published by ‘Shopify’. Email address: info.queenmood@gmail.com

Article 2: Access to the website

The website provides the User with free access to the following services: The website offers the following services: Sale of lingerie
The website is accessible free of charge from anywhere to any User with Internet access. All costs incurred by the User for accessing the service (hardware, software, internet connection, etc.) shall be borne by the User.

Article 3: Intellectual property

The trademarks, logos, signs and all the content of the site (text, images, sound, etc.) are protected by the French Intellectual Property Code and, in particular, by copyright law.The ShineMood and Co. brand is a registered trademark. Any representation and/or reproduction and/or partial or total use of this trademark, in any capacity, is absolutely prohibited.

The user must seek prior permission from the site to reproduce, publish or copy the various contents. The user undertakes to use the content of the site in a strictly private context; any use for commercial or advertising purposes is strictly prohibited.

Any total or partial representation of this website by any means whatsoever without the express consent of the website operator constitutes an infringement punishable under Articles L 335-2 et seq. of the French Intellectual Property Code.

In accordance with Article L122-5 of the French Intellectual Property Code, Users who reproduce, copy or publish protected content must indicate the author and source.

Article 4 : Responsibility

The sources of information published on the ShineMood and Co. website are believed to be reliable, but the website does not guarantee that they are free from defects, errors or omissions.

The information provided is for general guidance only and has no contractual value. Despite regular updates, the ShineMood ans Co. website cannot be held responsible for changes in administrative and legal provisions that occur after publication. Likewise, the site cannot be held liable for the use and interpretation of the information contained on this site.

The ShineMood and Co. website is not responsible for any viruses that may infect an Internet user's computer or other equipment as a result of using, accessing or downloading from this website.

The Site shall not be liable in the event of force majeure or an unforeseeable and insurmountable act of a third party.

Our online shop acts as a reseller of products. Delivery and order processing are handled by the supplier. ShineMood and Co. only promotes the products.

Article 5 : Hypertext links

The site may contain hypertext links. The user is informed that by clicking on these links, he/she will leave the website. ShineMood and Co. has no control over the websites to which these links lead and can under no circumstances be held responsible for their content.

Article 6 : Cookies

Users are informed that when they visit the website, a cookie may be automatically installed in their browser.

Cookies are small files temporarily stored on the User's computer's hard drive by the browser, which are necessary for the use of the ShineMood website. Cookies do not contain any personal data and cannot be used to identify anyone. A cookie contains a unique identifier that is generated randomly and is therefore anonymous. Some cookies expire at the end of the User's visit, others remain.

The information contained in cookies is used to improve the website.

By browsing the website, the User accepts these.

However, users must consent to the use of certain cookies.

In the event of non-acceptance, the user is informed that certain functions or pages may be rejected.

The user can deactivate these cookies via their browser settings.

Article 7 : User publication

The website allows members to publish the following content:

Reviews.

In their publications, members undertake to adhere to the principles of Netiquette (principles of good behaviour on the Internet) and applicable laws.

The Site may moderate publications and reserves the right to refuse to post them online, without having to justify this to the member.

The member remains the owner of all intellectual property rights. However, by publishing a publication on the site, he/she grants the publishing company the non-exclusive and free right to represent, reproduce, adapt, modify, broadcast and distribute his/her publication, directly or through an authorised third party, worldwide, in any medium (digital or physical), for the duration of the intellectual property. In particular, the Member grants the right to use its publication on the Internet and mobile phone networks.

The publisher undertakes to include the member's name in any use of its publication.

The user is solely responsible for any content posted on the Internet. The user undertakes not to post content on the Internet that may harm the interests of third parties. Any legal action taken by a third party against the site will be borne by the user.

User content may be removed or modified by the site at any time and for any reason, without prior notice.

Article 8 : Applicable law and jurisdiction

French law shall apply to this agreement. In the event that a dispute between the parties cannot be resolved amicably, the French courts shall have exclusive jurisdiction.

For any question relating to the application of these GCU, you may contact the publisher using the contact details given in article 1.

Article 9 : Delivery

Products are dispatched within 24 hours. Deliveries are usually made within 4 to 9 days, with a maximum of 20 days. Delayed deliveries are not grounds for compensation or reimbursement.

Standard delivery is free, with an upgraded delivery option at £5.81. This delivery guarantees an exchange or refund for the product, even if it has already been worn, as well as fast delivery and dispatch. Your order will be prioritised by our teams.

Article 10 : Sms Marketing 

By accepting SMS marketing from ShineMood and Co. at checkout and initiating a purchase or subscription through our subscription tools, you agree to receive recurring text notifications (regarding your order, including checkout reminders), SMS marketing offers and transactional texts, including evaluation requests from us, even if your mobile number is registered on a state or federal no-call list. The frequency of messages varies. Consent is not a condition of purchase.

If you wish to opt-out of receiving SMS marketing messages and notifications, you should reply STOP to any mobile message sent by us or use the unsubscribe link provided by us in any of our messages. You understand and agree that other methods of unsubscribing, such as using alternative words or requests, will not be considered a reasonable way to unsubscribe. We do not charge for the service, but you are responsible for any text message charges imposed by your wireless service provider. Message and data rates may apply.